™We help businesses across a range of industries make practical, bottom-line improvements, with particular expertise in manufacturing and production. From operations and engineering to facility planning, IT infrastructure, communications services, AI implementation, and ERP, we bring the experience and industry connections to help plan, manage, and implement projects from start to finish.
Within three years of graduating from college, our founder progressed from an entry-level engineering role to simultaneously managing three engineering divisions. He focused on efficient processes, project management, rapid response, team coordination and motivation, quality, and design accuracy—combining flexibility with creative problem-solving.
In an internal leadership role, our founder led a three-year turnaround of fragmented IT operations. The work included establishing an organized asset inventory, refreshing computers around departmental needs, replacing network infrastructure, transitioning to a new managed service provider, and implementing Microsoft 365 and SharePoint. Modern security practices, including stronger access controls and multifactor authentication, were introduced alongside these changes, creating a more organized foundation for managing technology across multiple buildings.
For tasks that need a custom solution, Zero Drag Labs develops programs and tailored AI tools around the way your teams work.
Explore custom software and AIConsulting primarily serves Northeast Ohio and the surrounding region. Projects farther afield are considered when the fit is right.
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