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Effective:

Website operator

Zero Drag LLC operates this website, which introduces Zero Drag LLC, Zero Drag Labs LLC, and Zero Drag Motorsports LLC. For privacy questions, email info@zerodrag.solutions.

Information you provide

Inquiry information includes company name, contact name, email, city and state, and a description of the requested help. Phone number and extension, desired timing, and the email-updates checkbox are optional. We use this information to respond, discuss potential services, and keep inquiry records. We respond to inquiries whether or not you request updates.

Optional updates

We send Zero Drag news and service updates only when you request them. The updates checkbox is optional and unchecked by default. You may withdraw your choice by emailing info@zerodrag.solutions. If you receive an update email, you can unsubscribe using the instructions in that email.

Retention

Our retention policy is to keep inactive, non-customer inquiries for approximately two years after the last meaningful contact. We may retain information longer for documented ongoing business needs or legal obligations. Retention of customer and engagement records depends on the relevant relationship and requirements.

Privacy requests and accessibility help

Email info@zerodrag.solutions to ask about your information, request correction or deletion, withdraw your optional email-updates choice, or report a website accessibility problem. You do not need to complete the inquiry form or provide unrelated business details. We handle these requests. We may request information reasonably needed to verify your identity and explain any applicable limits on a request.

Hosting and service providers

Cloudflare provides website hosting, security, and storage for inquiry records. Form submissions are stored in a Cloudflare-hosted database with a submission reference, submission time, and your optional email-updates choice. Microsoft 365 processes inquiry notifications and email correspondence sent to our mailbox.

Hosting and security services may process technical information such as IP addresses and request details to operate the website and prevent abuse. Depending on the service configuration, Cloudflare may use security or authentication cookies, including for restricted preview access. See the Cloudflare privacy policy and the Microsoft Privacy Statement for information about their practices.

Confidential information

Please DO NOT provide confidential designs, credentials, or sensitive personal information through the website.

Other websites

Links to other websites, including Method Pilot, lead to services with their own privacy practices. Review their policies before providing information.

Updates to this notice

We will review this notice when the website or its information-handling practices change. The effective date above identifies when this version takes effect.